solotbaji Privacy Policy

1 Introduction and Scope of Policy

solotbaji ("we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what types of personal information we collect, why we collect it, how it is used, and what your rights are.

By visiting or using the website https://solotbaji.cam you are agreeing to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, as together they form the complete terms governing your account and use of our services.

2 What Information We Collect

solotbaji collects user information through various methods. The types of information collected are described in detail below:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may use the service)
• Mobile number (Bangladeshi number)
• Email address
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Transaction history (records of deposits and withdrawals)
• Balance and bonus information

2.3 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system
• Time spent on the site and pages visited
• Cookie and session information (see Section 7 for details)

2.4 Gaming Activity Information

• Play history and preferences
• Bet amounts and results
• Bonuses and promotions used
• VIP level and rewards information

3 Purpose of Data Collection

solotbaji uses your information only for specific and legitimate purposes. The main reasons we use your information are outlined below:

• Account management: To handle registration, login, and account security.
• Identity verification: To prevent fraud and confirm age (meeting the 21+ requirement).
• Financial transactions: To process deposits and withdrawals and maintain transaction records.
• Customer support: To resolve issues, handle complaints, and provide 24/7 live chat assistance.
• Bonuses and promotions: To send offers to eligible users and ensure VIP benefits are delivered.
• Security and compliance: To detect illegal activity and implement responsible gaming policies.
• Service improvement: To improve platform performance and user experience.
• Communications: To send important notices, security alerts, and information about policy changes.

4 Data Sharing and Third Parties

solotbaji never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Our payment processors (bKash, Nagad, Rocket), game software providers, and technology partners receive only the information necessary to operate their respective services. All such partners operate under confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, requests from law enforcement agencies, or applicable laws in Bangladesh.

4.3 Fraud and Security

Information may be shared with the relevant authorities if needed to investigate account fraud, money laundering, or any other illegal activity.

5 Data Security Measures

To ensure the security of your information, solotbaji follows industry-standard technical and administrative measures:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Data encryption: Stored sensitive information is protected using advanced encryption methods.
• Access controls: Only authorised staff may access user information, and only when specifically required.
• Regular security reviews: Our systems undergo regular security testing and updates.
• Two-step verification: Additional verification is triggered on suspicious logins or transactions.

However, no digital system is completely secure. It is not possible to guarantee full security when transmitting information over the internet. It is therefore your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

6 Data Retention Period

solotbaji retains your information only for as long as necessary. The general policy is as follows:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Information may be retained for a minimum of 5 years after account closure for legal purposes.
• Transaction records: Retained for a specified period for financial security and legal compliance.
• Automatic log data: Generally deleted within 90 days.

After the specified period, personal information is securely deleted or anonymised so that individual identity can no longer be identified.

7 Cookie Policy

The solotbaji website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site (login sessions, language preferences).
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Used to monitor and improve site performance.

7.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality.

8 Your Rights

As a user of the solotbaji platform, you have the following rights regarding your own information:

• Right to access: The right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to object to processing: The right to object to the use of your information for specific purposes.
• Right to data portability: The right to receive a copy of your information in certain circumstances.
• Right to withdraw consent: The right to withdraw consent to marketing communications at any time.

To exercise these rights, please contact us. We are committed to responding to your request within a legally compliant timeframe.

9 Protection of Minors

solotbaji strictly prohibits providing services to anyone under the age of 21. We never intentionally collect information from minors.

Date of birth is verified at the time of registration. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes their child is using our services, please contact us.

10 International Data Transfers

Some of our technology partners may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that appropriate safeguards are in place for such transfers and that the confidentiality of your information is maintained.

11 Changes to This Policy

solotbaji may update this Privacy Policy from time to time. When changes are made:

• The revised policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users will be notified by email or through the platform.
• Continued use of the service after changes are made will be considered as your acceptance of the revised policy.

We therefore recommend checking this page regularly.

12 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

We take any concerns about your privacy seriously and will work to resolve them as quickly as possible.